Get in touch.
Email reaches the people who build the products. There is no ticket queue and no phone tree.
Company and pixelart.dev
support@pixelnova.app
For PixelNova LLC itself, and for anything to do with pixelart.dev: your account, a plan or credits, a generation that went wrong, or the editor. New projects and contract work reach the same address.
LucidLock
Its own support page
LucidLock is a separate app with its own support channel. Questions about the app, a subscription, or your data are answered there.
LucidLock supportWhat to include
- Which product you are writing about
- What you expected to happen, and what happened instead
- The browser or device you were using
- A screenshot, if the problem is something you can see